Your AFNI Questions Answered

Have an issue with AFNI? Need help?

Are you being harassed by a debt collector? Is someone from AFNI contacting you by phone, mail, email, or Facebook? Are they threatening to sue? We explain all about AFNI and whether they are legitimate, what to do if they contact you, and what your repayment options are. 

These are some of the common questions we hear about AFNI:

What is AFNI?

AFNI is a debt collector that has been in operation since 1936. Their full name is AFNI INC. They also go by AFNI-Bloom or the Anderson Financial Network, Inc. Their job is to help larger organizations recoup their outstanding debt. AFNI works with healthcare providers, insurance companies, telecommunications companies, and cable companies. 

Should I pay AFNI?

If you owe a legitimate debt, AFNI is a legitimate company that will try and collect. If you see something from AFNI on your credit report or tried calling you, that likely means they are attempting to recover the debt. Recovery debt just means they have already bought the debt from the organization to whom you owed initially (like a healthcare provider for a medical bill or a cable company for an unreturned equipment fee), and now they are trying to make back what they spent plus a tidy little profit. However, even legitimate companies have been known to sometimes act unfairly and violate things like the Fair Debt Collection Practices Act (FDCPA). If AFNI is using unfair or illegal practices to collect on a debt, consider filing a complaint or working with an attorney. 

Is AFNI a legitimate company?

Yes, AFNI is a legitimate company. They work for larger companies in the U.S. They are members of the Association of Credit and Collection Professionals. Still, legitimate companies make mistakes, and AFNI has been subject to lawsuits with the Consumer Financial Protection Bureau as recently as 2020 for violations of consumer rights in their collection processes. 

Is AFNI a junk debt buyer?

AFNI purchases many types of debt, including debt from telecommunications companies, healthcare, and insurance.  

Can I ignore AFNI?

Don’t assume you can ignore AFNI. If they believe they are collecting on a legitimate unpaid debt, they can eventually file against you or sue you in order to recover the money. How they go about doing that must comply with the law; If they violate the most recent FDCPA regulations about when and how they contact you, you have a few options. First, you can share your complaints, which can be shared with outside attorneys, or file complaints with the government. If that is insufficient, you can get legal help and sue AFNI. 

Who does AFNI collect for?

AFNI collects for themselves. AFNI is a debt collector, and debt collectors profit by purchasing old debt that companies don’t want on their books. They buy old debt for a fraction of its worth. Then AFNI tries to get back more than they paid for the debt. For example: John owes $10,000 for unpaid medical bills. The hospital wants that negative balance off their records, so they sell the debt, so they sell it to AFNI for $5,000. This helps the hospital make some money on the debt, and AFNI has the right to try and collect all $10,000 from John. If they do, then they make $5,000 in profit. If they settle with John for only $7,000, AFNI still made $2,000 in profit. Medical companies don’t generally report outstanding healthcare bills to the credit bureaus. However, AFNI usually buys outstanding medical bills and telecommunications bills. As such, if you see something that is more than three to six months overdue listed on your credit report, it has probably been purchased by AFNI.

Why is AFNI calling me when I have no debt?

There might be situations where debt collectors call on debt that you don’t owe. This can happen if the debt doesn’t belong to you but is under a similar name. It can occur when there’s a mix-up based on other personal information like address or phone number. It can also occur when your debt is beyond the statute of limitations, meaning the company can’t legally collect on it any longer.If you believe there is a mistake, you have to independently verify your debt and validate it with AFNI within 30 days in writing. Validating is the process where you make AFNI explain where the debt came from and why you owe it.You have 30 days from the first time AFNI contacts you to ask them to validate your debt. Debt collectors commonly purchase debt from insurance companies, healthcare providers, or telecommunications companies in bundles without verifying the legitimacy or date of the debt.If AFNI does not validate your debt in accordance with the law, you can send them a notice of insufficient validation. If they are unable to validate your debt, they cannot continue to pursue repayment. 

What should I do if AFNI is calling about debt I’ve already paid?

Debt collectors might make mistakes. AFNI might try to contact you and collect on a debt that you have already paid. Debt collectors cannot legally, intentionally misrepresent things like how much debt you owe, whether that debt is beyond the statute of limitations, what the legal repercussions are for not paying your debt, or themselves as an authority figure.So, if you have already paid off your debt, AFNI has to prove that you owe it by validating that debt. If they made a legitimate mistake, the company might recognize that mistake when they go to validate your debt. You can send them a notice of insufficient validation if they continue to pursue collections. You can also consider getting legal help if this is insufficient. 

What laws apply to AFNI?

As a debt collector, some of the laws that AFNI must follow include the FCRA, the FDCPA, and the TCPA.

That alphabet soup stands for the Fair Credit Reporting Act, which gives you rights to help ensure your credit report remains accurate; the Fair Debt Collection Practices Act, which protects you from being abused and deceived by debt collectors; and the Telephone Consumer Protection Act, which limits robocalls and other telephone spam.

If you think any of these consumer protection laws may apply to your situation, tell us about it.

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What should I do if AFNI is calling about debt beyond the statute of limitations (SOL)?

If AFNI contacts you for debt outside the statute of limitations, you need to verify the date your account becomes delinquent. To do this, take a look at your records or look at your credit report. The date listed in your credit report might not be accurate; if so, use the date listed in your personal records to update the accuracy of your credit report.The start date for your statute of limitations is usually the point at which the debt becomes delinquent. After that, you have to verify the statute of limitations for the type of debt. Things like student loans have no statute of limitations, but things like credit cards can expire anywhere between 3 years and 14 years, depending on the state. If your debt is expired, you need to provide AFNI with a cease communications notice.This is something an attorney can help you with. 

How do I settle for less with AFNI?

Debt collectors like AFNI usually purchase debt from the original lender for anywhere between one and ten cents on the dollar. The younger your account, the more a company will pay for that debt because they have a longer amount of time to collect from you.AFNI usually purchases accounts from original lenders, not from third parties, which means the accounts tend to be younger. AFNI will try to get a settlement for anywhere between 40% and 60% of the original debt, regardless of whether they paid $0.01 for every dollar or $0.10 for every dollar.You can use this information to try and settle for less than your original debt. You can consider hiring an attorney to negotiate on your behalf, especially if you are trying to prove financial hardship. This process can be stressful, especially when the debt collectors working for the company are very aggressive.

How do I get rid of AFNI?

If AFNI is asking you to pay debt you don’t think you owe, you can ask them for a validation letter. If you do, AFNI must prove that you legitimately owe the debt they are trying to collect. You can get legal help from an attorney during this process. If AFNI is asking you to pay debt you do owe, the best way to get rid of them is to consider settling. You can work with an attorney who will negotiate a settlement on your behalf. This will make the process much easier and help get rid of them permanently. 

Can AFNI sue me?

Debt collectors like AFNI are prohibited from using or threatening to sue you for payment on debt that is past the statute of limitations. However, they can still ask for payment on debt that is beyond the SOL. If it is not beyond the SOL date, AFNI can sue you if they file a debt collection lawsuit. A creditor cannot just go in and drain all the money from your bank account, but they can get a legal judgment from a court forcing you to turn over a portion of your income or assets in order to settle the debt. 

Who owns AFNI?

AFNI is owned by AFNI, Inc. Bruce Griffin heads it. 

Who is the CEO of AFNI?

The current CEO is Ron Greene. 

Where is AFNI headquarters?

AFNI is headquartered in Bloomington, Illinois. 

Who does AFNI collect for?

AFNI buys debt from healthcare providers, insurance agencies, and telecommunications companies. They are also known for purchasing debt from larger organizations like hospitals, medical insurance providers, and telecommunication companies like Verizon. 

How is AFNI paid?

The debt collection associates who try to contact you and collect on your debt are paid a minimum wage and a commission. This means they make an hourly rate plus commission on each settlement they get. So, the people who work for AFNI will likely do whatever they can to get a settlement because it means they get a bonus. 

What is AFNI on my credit report?

If AFNI has contacted you, that means your debt has gone into collections, so on your credit report, it will show up as a delinquent account.Something to note here is that AFNI usually purchases outstanding medical debt. Even one unexpected emergency can result in thousands of dollars in medical debt. AFNI might report that debt to the credit bureaus. However, according to the FICO and VantageScore scoring models, medical collections are not as damaging to your credit score as non-medical collections. 

Do I need a lawyer to deal with AFNI?

Legally you do not require a lawyer to deal with AFNI, but having one might be in your best interest. Debt collection companies don’t always follow the rules laid out by the Fair Debt Collection Practices Act. In fact, AFNI had to settle with the Consumer Protection Bureau in 2020 because of the allegations against them for violating collection practices. Having an attorney can reroute all of the communication with AFNI so that you aren’t the one dealing with emails, text messages, or phone calls.Working with an attorney also means you can expedite things like getting validation letters or following up with cease-and-desist letters if AFNI is trying to collect on something you have already paid or something that is beyond the statute of limitations.If AFNI continues to harass you over debts after you ask them to stop based on legal grounds, then a lawyer may be able to help you sue AFNI for damages.

How do I validate debt from AFNI?

“Validating” a debt can mean two things. You “validate” a debt by sending a letter to AFNI asking them for information to confirm the validity of the debt. Remember, you have 30 days from the first time AFNI contacts you to do this. AFNI then “validates” the debt on their end by providing you with this information, proving the debt is valid.The FDCPA uses the word “verify,” but some other organizations use the word “validate.” It means the same thing. When you validate your debt with AFNI, you need to send a debt validation letter via certified mail to AFNI. Also, keep copies of everything you send. If AFNI is trying to collect on more than one debt, send a separate validation letter for each. However, during this 30-day window, AFNI can still try to collect on the debt. Only after they receive your letter do they legally have to stop trying to collect on the debt until they validate it. This whole process should take no more than 30 days from the time AFNI gets your letter. 

How long does it take to settle with AFNI?

Just depends on a few different factors. Obviously, if the company has purchased more than one type of debt, it might take longer to settle all of your accounts. How efficiently the employees respond to your letters can also make a difference. If you send a letter via certified mail, they might respond within a few days or within 30 days. If they respond within 30 days each time you send something in the mail, this can extend the process. However, remember that their employees are paid based on commission for a settlement, so they are incentivized to settle as quickly as possible.

How much should I offer AFNI to settle a debt?

How much you offer is something that should be based on your financial situation. If you are experiencing financial hardship, you can use that to try and negotiate for a lower percentage. Settlements usually represent between 40% and 60% of the total debt you owe. So, if your original debt was $10,000, the settlement might be for $4,000 or $5,000. Employees might be more likely to settle even for a slightly lower percentage so long as it helps them get their commission.

Can a creditor sue you? Can they take all the money in your bank account?

If you ignore their attempts to collect on a debt, debt collectors can place a default judgment against you. They can sue you to get the money. However, when they do this, that doesn’t mean they can simply take all the money out of your bank account. Instead, when they get a court order, that court order might say that they can take assets like money in your bank account, a safe deposit box, a money market account, a life insurance policy, or any other financial accounts you have in order to pay for the debt.

Can I ignore a collection agency like AFNI?

According to changes to Fair Debt Collection Practices Act (FDCPA) in 2021, collection agencies like AFNI can contact you over debt via email, text message, and social media messages without prior consent. However, they can only do so during set hours of the day. They cannot contact through social media in a public setting, anywhere that other people would see it, and if they send things like friend requests, they have to disclose that they are debt collectors.You can ignore them, even if the debt is incorrect, but if you do, it could eventually result in a default judgment or lawsuit against you. It is better to consider legal action if AFNI is using illegal collection techniques or trying to collect on debt beyond its SOL. 

How did AFNI get my number?

When debt collection agencies like AFNI purchase debt, they get all of your personal information. This includes your phone number and email. 

Can I use a credit card to pay for AFNI?

Yes, you can probably pay your debt to AFNI with a credit card. AFNI has private client portals you use to manage your debt and set up payments. If you enter into a monthly repayment plan, they will accept almost any form of payment to collect on that monthly amount. 

Will paying off collections improve credit?

Yes, paying off collections will improve your credit long-term, but it will not immediately fix your credit. Once an account goes to collections, it makes a negative impact on your credit for seven years. Until the listing is removed (at the end of that time), it will continue to bring your score down. However, the longer you postpone paying off the credit owed, the longer it takes for that seven-year period to end. 

Does debt go away after seven years?

There is a statute of limitations or SOL on each type of debt. This SOL varies by state. After debt has reached its SOL, it expires. This means that the companies can’t illegally demand that you repay the debt or sue you in court to get repayment, but they can certainly still ask you to repay, especially if they are hoping that you don’t realize the debt is expired.

If I file for bankruptcy, does my debt go away?

If you file for bankruptcy, your debt does not automatically go away. There are two types of bankruptcy that individuals can file for. The first is chapter 7. Chapter 7 is where you liquidate as many assets as possible and pay off as much of your debt as possible all at once. Chapter 13 is where you have a settlement agreement, and you pay a small amount of your debt monthly over three to five years. Only after your bankruptcy is closed and all of your repayment plans have been completed does the debt get marked as paid or resolved.Many believe that once an account is paid, it automatically gets removed from their credit report. It doesn’t. Whether you used bankruptcy and turned into a settlement with AFNI or paid off the debt in full if you had a lien, lawsuit, or judgment against you for your debt, it will remain on your credit report for up to seven years from the date it was filed or up to seven years from the date you made your final payment.A settled account gets reported as settled and shows a zero balance, but it still remains on your credit report, impacting your credit score. To avoid that, you can try to make an agreement with AFNI for a tradeline deletion. This means they don’t report anything about the debt to the credit agency, so that item is deleted and doesn’t appear on your credit report.

How do I get debt removed from my credit score?

Remember that your credit report functions like a report card containing information about your credit and debt. The information in your credit report is used to generate your credit score, just like your report card is used to generate your grade-point average. If your debt has already been paid, you can contact the credit reporting agencies to try and get it removed from your credit report.There are three credit reporting agencies, all of which use the same credit report but slightly different methods for producing your credit score. Once your debt has been successfully paid off, or it is not accurate, you have to contact all three reporting agencies to have it removed or edited.Making late payments can influence your credit score, and the longer an account stays with collections, the longer it stays on your credit report. For this reason, you should avoid ignoring AFNI and work toward a settlement. It’s also important to understand that even after you have paid off a debt through settlement with AFNI, that item can still remain on your credit score for up to seven years unless you work with AFNI to get a tradeline deletion. Deleting a tradeline is something the collector has to instruct the credit bureaus to do. This removes the item from your credit score entirely rather than reporting the item as paid for the span of seven years.


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