CenturyLink bills can be long and complex. Here’s how to decode it, and what you can do if it’s wrong…
Understanding your bill can be difficult. The last thing we want you to do is spend countless hours laboring over an Internet bill. Don’t worry! We are here to guide you through the process of correctly understanding the Internet bills sent out by CenturyLink.
Accessing your bill
There are three ways you can view your CenturyLink invoice. This can be done online, by mail, or through the app. Be sure to have your username and password ready to gain access if you are viewing the invoice online.
There are a couple of things you should keep in mind when reviewing your bill. If it is your first bill, it will be higher than your next bill for a number of reasons.
Reviewing Your Bill
You should find your name and account number on the monthly. Typically, your invoice contains charges for the following:
If Your Bill is Still Unclear, Contact Customer Service
The chat tool may speed up the process of getting support rather than waiting on hold for a long time.
If you’re still not getting what you deserve out of CenturyLink’s customer service department, let us help you file a claim.