September 2013 Complaints Against AES/PHEAA

Compiled from Public Data by FairShake

If you have an issue with AES/PHEAA, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 320 complaints against AES/PHEAA. AES/PHEAA ranked Number 41 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 21, 2013

Company Official Name: AES/PHEAA

State: HI

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 24, 2013

Company Official Name: AES/PHEAA

State: NY

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 26, 2013

Company Official Name: AES/PHEAA

State: MD

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 26, 2013

Company Official Name: AES/PHEAA

State: OH

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 22, 2013

Company Official Name: AES/PHEAA

State: LA

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 21, 2013

Company Official Name: AES/PHEAA

State: OH

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 23, 2013

Company Official Name: AES/PHEAA

State: NY

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 23, 2013

Company Official Name: AES/PHEAA

State: MD

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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