Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 642 complaints against Ally. Ally ranked Number 31 among all financial companies for the most complaints.
Date of Complaint: January 13, 2014
Company Official Name: ALLY FINANCIAL INC.
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Complaint Tags: Older American, Servicemember
Response Type: Closed with monetary relief
Date of Complaint: January 14, 2014
Company Official Name: ALLY FINANCIAL INC.
State: NY
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: NC
Product: Debt collection
Sub-Product: Auto
Issue: Improper contact or sharing of info
Sub-Issue: Talked to a third party about my debt
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: IL
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: PA
Product: Bank account or service
Sub-Product: (CD) Certificate of deposit
Issue: Account opening, closing, or management
Response Type: Closed with monetary relief
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: FL
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Taking out the loan or lease
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: January 14, 2014
Company Official Name: ALLY FINANCIAL INC.
State: FL
Product: Debt collection
Sub-Product: Auto
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Response Type: Closed with explanation
Date of Complaint: January 13, 2014
Company Official Name: ALLY FINANCIAL INC.
State: GA
Product: Consumer Loan
Sub-Product: Vehicle lease
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: MD
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Shopping for a loan or lease
Response Type: Closed with explanation
Date of Complaint: January 15, 2014
Company Official Name: ALLY FINANCIAL INC.
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Complaint Tags: Older American
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.