January 2014 Complaints Against Ally

Compiled from Public Data by FairShake

If you have an issue with Ally, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 642 complaints against Ally. Ally ranked Number 31 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: January 13, 2014

Company Official Name: ALLY FINANCIAL INC.

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: January 14, 2014

Company Official Name: ALLY FINANCIAL INC.

State: NY

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: NC

Product: Debt collection
Sub-Product: Auto

Issue: Improper contact or sharing of info
Sub-Issue: Talked to a third party about my debt

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: IL

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: PA

Product: Bank account or service
Sub-Product: (CD) Certificate of deposit

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: FL

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Taking out the loan or lease

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 14, 2014

Company Official Name: ALLY FINANCIAL INC.

State: FL

Product: Debt collection
Sub-Product: Auto

Issue: Communication tactics
Sub-Issue: Frequent or repeated calls

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 13, 2014

Company Official Name: ALLY FINANCIAL INC.

State: GA

Product: Consumer Loan
Sub-Product: Vehicle lease

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: MD

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Shopping for a loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 15, 2014

Company Official Name: ALLY FINANCIAL INC.

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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