Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 939 complaints against American Express. American Express ranked Number 14 among all financial companies for the most complaints.
Date of Complaint: January 22, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: FL
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed without relief
Date of Complaint: January 20, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: NJ
Product: Credit card
Issue: Other
Response Type: Closed without relief
Date of Complaint: January 24, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: ID
Product: Credit card
Issue: Transaction issue
Response Type: Closed without relief
Date of Complaint: January 24, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: MI
Product: Credit card
Issue: Billing disputes
Response Type: Closed without relief
Date of Complaint: January 20, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: MI
Product: Credit card
Issue: Other
Response Type: Closed without relief
Date of Complaint: January 22, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: CA
Product: Credit card
Issue: Billing statement
Complaint Tags: Servicemember
Response Type: Closed without relief
Date of Complaint: January 21, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: NY
Product: Credit card
Issue: Credit determination
Complaint Tags: Older American
Response Type: Closed without relief
Date of Complaint: January 23, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: TX
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with explanation
Date of Complaint: January 22, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: OH
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed without relief
Date of Complaint: January 20, 2012
Company Official Name: AMERICAN EXPRESS COMPANY
State: CA
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed without relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.