Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 1385 complaints against American Express. American Express ranked Number 19 among all financial companies for the most complaints.
Date of Complaint: June 28, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: CA
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: NJ
Product: Credit card
Issue: Transaction issue
Response Type: Closed with non-monetary relief
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: UT
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: June 25, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: CA
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with non-monetary relief
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: OR
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: LA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with monetary relief
Date of Complaint: June 25, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with explanation
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: NJ
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: NY
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: June 26, 2014
Company Official Name: AMERICAN EXPRESS COMPANY
State: NJ
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.