December 2013 Complaints Against Bank of America

Compiled from Public Data by FairShake

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The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 16459 complaints against Bank of America. Bank of America ranked Number 1 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: None

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: CA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: IL

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 4, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: FL

Product: Debt collection
Sub-Product: Mortgage

Issue: Improper contact or sharing of info
Sub-Issue: Contacted me after I asked not to

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: OH

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: MA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: NV

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: December 4, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: MI

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: December 3, 2013

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: OR

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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