March 2014 Complaints Against Bank of America

Compiled from Public Data by FairShake

If you have an issue with Bank of America, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 10287 complaints against Bank of America. Bank of America ranked Number 1 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: March 16, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: MI

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: GA

Product: Credit card

Issue: Rewards

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: OH

Product: Credit card

Issue: Payoff process

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: WA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 16, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: FL

Product: Debt collection
Sub-Product: Credit card

Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt resulted from identity theft

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: IN

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 16, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: CO

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: FL

Product: Debt collection
Sub-Product: Credit card

Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt is not mine

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: March 15, 2014

Company Official Name: BANK OF AMERICA, NATIONAL ASSOCIATION

State: PA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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