December 2011 Complaints Against Capital One Bank

Compiled from Public Data by FairShake

If you have an issue with Capital One Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2011, the CFPB received 246 complaints against Capital One Bank. Capital One Bank ranked Number 5 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: AL

Product: Credit card

Issue: Collection debt dispute

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: MN

Product: Credit card

Issue: Credit reporting

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: CA

Product: Credit card

Issue: Advertising and marketing

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: TN

Product: Credit card

Issue: Other

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: NY

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: NY

Product: Credit card

Issue: Delinquent account

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: CA

Product: Credit card

Issue: Credit line increase/decrease

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: NM

Product: Credit card

Issue: Billing statement

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: PA

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: December 2, 2011

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: CA

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed without relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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