Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 3877 complaints against Capital One Bank. Capital One Bank ranked Number 5 among all financial companies for the most complaints.
Date of Complaint: November 10, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: UT
Product: Credit card
Issue: Privacy
Response Type: Closed with explanation
Date of Complaint: November 10, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: VA
Product: Credit card
Issue: Credit determination
Response Type: Closed with non-monetary relief
Date of Complaint: November 11, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: PA
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed with explanation
Date of Complaint: November 9, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MD
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with explanation
Date of Complaint: November 11, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MD
Product: Bank account or service
Sub-Product: Savings account
Issue: Account opening, closing, or management
Response Type: Closed with monetary relief
Date of Complaint: November 10, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: PA
Product: Consumer Loan
Sub-Product: Vehicle lease
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: November 9, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: PR
Product: Credit card
Issue: Late fee
Response Type: Closed with monetary relief
Date of Complaint: November 11, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NC
Product: Credit card
Issue: Other fee
Response Type: Closed with monetary relief
Date of Complaint: November 10, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: AR
Product: Credit card
Issue: Credit reporting
Response Type: Closed with explanation
Date of Complaint: November 9, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.