Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 3877 complaints against Capital One Bank. Capital One Bank ranked Number 5 among all financial companies for the most complaints.
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Making/receiving payments, sending money
Response Type: Closed with explanation
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: AZ
Product: Credit card
Issue: Application processing delay
Response Type: Closed with non-monetary relief
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CT
Product: Credit card
Issue: Balance transfer
Response Type: Closed with monetary relief
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: IA
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with non-monetary relief
Date of Complaint: June 22, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with explanation
Date of Complaint: June 22, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: OH
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with monetary relief
Date of Complaint: June 21, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: TX
Product: Credit card
Issue: Rewards
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.