Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2012, the CFPB received 3877 complaints against Capital One Bank. Capital One Bank ranked Number 5 among all financial companies for the most complaints.
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: OR
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: LA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: TX
Product: Credit card
Issue: Other
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: PA
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with explanation
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NJ
Product: Credit card
Issue: Other fee
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card
Issue: APR or interest rate
Complaint Tags: Older American
Response Type: Closed with monetary relief
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card
Issue: Payoff process
Response Type: Closed with explanation
Date of Complaint: July 25, 2012
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.