Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 3328 complaints against Capital One Bank. Capital One Bank ranked Number 9 among all financial companies for the most complaints.
Date of Complaint: January 9, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Credit card
Issue: Billing disputes
Response Type: Closed with monetary relief
Date of Complaint: January 9, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: OH
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with explanation
Date of Complaint: January 9, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: SC
Product: Credit card
Issue: Collection practices
Response Type: Closed with explanation
Date of Complaint: January 10, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Complaint Tags: Older American
Response Type: Closed with monetary relief
Date of Complaint: January 10, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card
Issue: Other fee
Response Type: Closed with monetary relief
Date of Complaint: January 9, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: AZ
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: January 9, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: AR
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: January 10, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MA
Product: Credit card
Issue: Credit reporting
Response Type: Closed with explanation
Date of Complaint: January 10, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CO
Product: Credit card
Issue: Credit reporting
Response Type: Closed
Date of Complaint: January 10, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: None
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.