January 2013 Complaints Against Capital One Bank

Compiled from Public Data by FairShake

If you have an issue with Capital One Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 3328 complaints against Capital One Bank. Capital One Bank ranked Number 9 among all financial companies for the most complaints.


Do you have a complaint against Capital One Bank?

Pursue Legal Help

FairShake helps thousands of people take legal action & get compensated…

Learn more about how to sue Capital One Bank

Complaint Details:

Date of Complaint: January 9, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: NY

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: January 9, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: OH

Product: Credit card

Issue: Credit card protection / Debt protection

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 9, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: SC

Product: Credit card

Issue: Collection practices

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 10, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: MD

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Complaint Tags: Older American

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: January 10, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: CA

Product: Credit card

Issue: Other fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: January 9, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: AZ

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 9, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: AR

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 10, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: MA

Product: Credit card

Issue: Credit reporting

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: January 10, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: CO

Product: Credit card

Issue: Credit reporting

Company response:

Response Type: Closed


Complaint Details:

Date of Complaint: January 10, 2013

Company Official Name: CAPITAL ONE FINANCIAL CORPORATION

State: None

Product: Credit card

Issue: Customer service / Customer relations

Company response:

Response Type: Closed with monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

X