Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 3328 complaints against Capital One Bank. Capital One Bank ranked Number 9 among all financial companies for the most complaints.
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: FL
Product: Debt collection
Sub-Product: Credit card
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt was paid
Response Type: Closed with explanation
Date of Complaint: August 29, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: VA
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: None
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: CT
Product: Credit card
Issue: Other fee
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: VA
Product: Credit card
Issue: Cash advance fee
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: DE
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MA
Product: Bank account or service
Sub-Product: (CD) Certificate of deposit
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: WA
Product: Debt collection
Sub-Product: I do not know
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: MA
Product: Credit card
Issue: Other
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: August 28, 2013
Company Official Name: CAPITAL ONE FINANCIAL CORPORATION
State: NC
Product: Credit card
Issue: Transaction issue
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.