November 2012 Complaints Against Chase Bank

Compiled from Public Data by FairShake

If you have an issue with Chase Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 7289 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: MD

Product: Credit card

Issue: Payoff process

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: MI

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: CO

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: ID

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: GA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Credit card

Issue: Credit reporting

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: OH

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: PA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Credit decision / Underwriting

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 5, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: IL

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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