February 2012 Complaints Against Chase Bank

Compiled from Public Data by FairShake

If you have an issue with Chase Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 7289 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: February 29, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: NM

Product: Credit card

Issue: Credit card protection / Debt protection

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: NY

Product: Credit card

Issue: Rewards

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: MO

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Settlement process and costs

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Credit card

Issue: Payoff process

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: NH

Product: Credit card

Issue: Closing/Cancelling account

Complaint Tags: Older American

Company response:

Response Type: Closed with relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: NV

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: NY

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 29, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: WA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: WA

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: February 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: VA

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed without relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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