May 2012 Complaints Against Chase Bank

Compiled from Public Data by FairShake

If you have an issue with Chase Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 7289 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: May 27, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: VA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Complaint Tags: Older American

Company response:

Response Type: Closed


Complaint Details:

Date of Complaint: May 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: FL

Product: Credit card

Issue: Credit line increase/decrease

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: CT

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 26, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 26, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 27, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: IL

Product: Credit card

Issue: Overlimit fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 26, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 26, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: MA

Product: Credit card

Issue: Rewards

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 28, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: May 27, 2012

Company Official Name: JPMORGAN CHASE & CO.

State: MA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Credit decision / Underwriting

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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