November 2013 Complaints Against Chase Bank

Compiled from Public Data by FairShake

If you have an issue with Chase Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 7989 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: NJ

Product: Debt collection
Sub-Product: Non-federal student loan

Issue: Taking/threatening an illegal action
Sub-Issue: Threatened to sue on too old debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: AZ

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: OH

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 4, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Credit card

Issue: Payoff process

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: OR

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 2, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: FL

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 3, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: IN

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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