Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 7989 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.
Date of Complaint: August 25, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: WA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: August 26, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: NY
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: August 25, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: NJ
Product: Debt collection
Sub-Product: Credit card
Issue: Taking/threatening an illegal action
Sub-Issue: Attempted to/Collected exempt funds
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: August 25, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: IL
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: August 25, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: MA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Settlement process and costs
Response Type: Closed with explanation
Date of Complaint: August 26, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: FL
Product: Credit card
Issue: APR or interest rate
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: August 26, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: MI
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: August 25, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: MA
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: August 26, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: VA
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed with non-monetary relief
Date of Complaint: August 26, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: CA
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.