Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 7989 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: CA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: NY
Product: Bank account or service
Sub-Product: Savings account
Issue: Account opening, closing, or management
Response Type: Closed with monetary relief
Date of Complaint: September 29, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: IL
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: OH
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: NC
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan servicing, payments, escrow account
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: AR
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: CA
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: TX
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: September 29, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: GA
Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: September 30, 2013
Company Official Name: JPMORGAN CHASE & CO.
State: TX
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.