September 2013 Complaints Against Chase Bank

Compiled from Public Data by FairShake

If you have an issue with Chase Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 7989 complaints against Chase Bank. Chase Bank ranked Number 3 among all financial companies for the most complaints.


Do you have a complaint against Chase Bank?

Pursue Legal Help

FairShake helps thousands of people take legal action & get compensated…

Learn more about how to sue Chase Bank

Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: NY

Product: Bank account or service
Sub-Product: Savings account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: September 29, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: IL

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: OH

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: NC

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: AR

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: CA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 29, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: GA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: September 30, 2013

Company Official Name: JPMORGAN CHASE & CO.

State: TX

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

X