April 2012 Complaints Against Citibank

Compiled from Public Data by FairShake

If you have an issue with Citibank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 5433 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: OR

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: MI

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: MD

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Settlement process and costs

Complaint Tags: Servicemember

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: VA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: PA

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: NY

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: NC

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: TN

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Complaint Tags: Older American

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: KS

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: April 5, 2012

Company Official Name: CITIBANK, N.A.

State: OH

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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