November 2013 Complaints Against Citibank

Compiled from Public Data by FairShake

If you have an issue with Citibank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 5878 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: November 18, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: CO

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: TX

Product: Credit card

Issue: Application processing delay

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: NY

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: WA

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account terms

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: MD

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 18, 2013

Company Official Name: CITIBANK, N.A.

State: ME

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: November 18, 2013

Company Official Name: CITIBANK, N.A.

State: DC

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 19, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 18, 2013

Company Official Name: CITIBANK, N.A.

State: AK

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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