Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 5878 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.
Date of Complaint: November 18, 2013
Company Official Name: CITIBANK, N.A.
State: CA
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with monetary relief
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: CO
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: TX
Product: Credit card
Issue: Application processing delay
Response Type: Closed with monetary relief
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: NY
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: WA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account terms
Response Type: Closed with explanation
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: MD
Product: Credit card
Issue: Credit determination
Response Type: Closed with non-monetary relief
Date of Complaint: November 18, 2013
Company Official Name: CITIBANK, N.A.
State: ME
Product: Credit card
Issue: Late fee
Response Type: Closed with monetary relief
Date of Complaint: November 18, 2013
Company Official Name: CITIBANK, N.A.
State: DC
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: November 19, 2013
Company Official Name: CITIBANK, N.A.
State: CA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
Date of Complaint: November 18, 2013
Company Official Name: CITIBANK, N.A.
State: AK
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.