Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 5878 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: VA
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan modification,collection,foreclosure
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: June 9, 2013
Company Official Name: CITIBANK, N.A.
State: CA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: MD
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: FL
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: FL
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with monetary relief
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: WA
Product: Credit card
Issue: Credit determination
Response Type: Closed with non-monetary relief
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: LA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: CA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: NJ
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with explanation
Date of Complaint: June 10, 2013
Company Official Name: CITIBANK, N.A.
State: MD
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.