June 2013 Complaints Against Citibank

Compiled from Public Data by FairShake

If you have an issue with Citibank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 5878 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: VA

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan modification,collection,foreclosure

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 9, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: MD

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: FL

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: FL

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: WA

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: LA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: NJ

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 10, 2013

Company Official Name: CITIBANK, N.A.

State: MD

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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