June 2013 Complaints Against Citibank

Compiled from Public Data by FairShake

If you have an issue with Citibank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 5878 complaints against Citibank. Citibank ranked Number 4 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: NY

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: PA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: MD

Product: Mortgage
Sub-Product: VA mortgage

Issue: Loan modification,collection,foreclosure

Complaint Tags: Servicemember

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: MD

Product: Credit card

Issue: Other fee

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: KS

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: VA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: OH

Product: Credit card

Issue: Billing disputes

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 24, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 25, 2013

Company Official Name: CITIBANK, N.A.

State: FL

Product: Credit card

Issue: Billing disputes

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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