Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 5768 complaints against Citibank. Citibank ranked Number 8 among all financial companies for the most complaints.
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: CA
Product: Debt collection
Sub-Product: Credit card
Issue: Cont’d attempts collect debt not owed
Sub-Issue: Debt was paid
Response Type: Closed with non-monetary relief
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: OH
Product: Credit card
Issue: Billing disputes
Complaint Tags: Servicemember
Response Type: Closed with monetary relief
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: MS
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: UT
Product: Credit card
Issue: Other
Response Type: Closed with non-monetary relief
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: WI
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Complaint Tags: Older American
Response Type: Closed with monetary relief
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: IL
Product: Credit card
Issue: Unsolicited issuance of credit card
Response Type: Closed with monetary relief
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: NC
Product: Credit card
Issue: Billing disputes
Response Type: Closed with explanation
Date of Complaint: March 18, 2014
Company Official Name: CITIBANK, N.A.
State: OH
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with explanation
Date of Complaint: March 18, 2014
Company Official Name: CITIBANK, N.A.
State: TN
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: March 17, 2014
Company Official Name: CITIBANK, N.A.
State: FL
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.