Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 5768 complaints against Citibank. Citibank ranked Number 8 among all financial companies for the most complaints.
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: PR
Product: Credit card
Issue: Billing statement
Response Type: Closed with explanation
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: FL
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with monetary relief
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: TX
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed with monetary relief
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Bank account or service
Sub-Product: Other bank product/service
Issue: Account opening, closing, or management
Response Type: Closed with non-monetary relief
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: CA
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Complaint Tags: Older American
Response Type: Closed with monetary relief
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Credit card
Issue: Late fee
Response Type: Closed with monetary relief
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: NY
Product: Credit card
Issue: Other
Response Type: Closed with explanation
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Credit card
Issue: Forbearance / Workout plans
Response Type: Closed with explanation
Date of Complaint: June 18, 2014
Company Official Name: CITIBANK, N.A.
State: TX
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.