June 2014 Complaints Against Citibank

Compiled from Public Data by FairShake

If you have an issue with Citibank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 5768 complaints against Citibank. Citibank ranked Number 8 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: PR

Product: Credit card

Issue: Billing statement

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: FL

Product: Credit card

Issue: Credit card protection / Debt protection

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: TX

Product: Credit card

Issue: Advertising and marketing

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: PA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: CA

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Complaint Tags: Older American

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: PA

Product: Credit card

Issue: Late fee

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: PA

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: NY

Product: Credit card

Issue: Other

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: PA

Product: Credit card

Issue: Forbearance / Workout plans

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: June 18, 2014

Company Official Name: CITIBANK, N.A.

State: TX

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Problems when you are unable to pay

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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