Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2014, the CFPB received 5768 complaints against Citibank. Citibank ranked Number 8 among all financial companies for the most complaints.
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: VA
Product: Consumer Loan
Sub-Product: Installment loan
Issue: Taking out the loan or lease
Response Type: Closed with monetary relief
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with explanation
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: NY
Product: Credit card
Issue: Credit card protection / Debt protection
Response Type: Closed with monetary relief
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: DE
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with explanation
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: PA
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan servicing, payments, escrow account
Response Type: Closed with explanation
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: IL
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with explanation
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: IL
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Response Type: Closed with explanation
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: OH
Product: Debt collection
Sub-Product: Credit card
Issue: Improper contact or sharing of info
Sub-Issue: Contacted me after I asked not to
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: NC
Product: Credit card
Issue: Customer service / Customer relations
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: September 3, 2014
Company Official Name: CITIBANK, N.A.
State: CA
Product: Bank account or service
Sub-Product: Checking account
Issue: Deposits and withdrawals
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.