July 2013 Complaints Against Discover

Compiled from Public Data by FairShake

If you have an issue with Discover, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 901 complaints against Discover. Discover ranked Number 21 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: DISCOVER BANK

State: NC

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: DISCOVER BANK

State: PA

Product: Credit card

Issue: Credit determination

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: DISCOVER BANK

State: NY

Product: Credit card

Issue: Delinquent account

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: DISCOVER BANK

State: FL

Product: Debt collection
Sub-Product: Non-federal student loan

Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2013

Company Official Name: DISCOVER BANK

State: CA

Product: Credit card

Issue: APR or interest rate

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 18, 2013

Company Official Name: DISCOVER BANK

State: NJ

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Repaying your loan

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: DISCOVER BANK

State: NY

Product: Debt collection
Sub-Product: Credit card

Issue: Taking/threatening an illegal action
Sub-Issue: Sued w/o proper notification of suit

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2013

Company Official Name: DISCOVER BANK

State: MA

Product: Credit card

Issue: Identity theft / Fraud / Embezzlement

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 16, 2013

Company Official Name: DISCOVER BANK

State: CO

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2013

Company Official Name: DISCOVER BANK

State: FL

Product: Credit card

Issue: Customer service / Customer relations

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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