Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 901 complaints against Discover. Discover ranked Number 21 among all financial companies for the most complaints.
Date of Complaint: July 18, 2013
Company Official Name: DISCOVER BANK
State: NC
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with non-monetary relief
Date of Complaint: July 18, 2013
Company Official Name: DISCOVER BANK
State: PA
Product: Credit card
Issue: Credit determination
Response Type: Closed with explanation
Date of Complaint: July 18, 2013
Company Official Name: DISCOVER BANK
State: NY
Product: Credit card
Issue: Delinquent account
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: July 16, 2013
Company Official Name: DISCOVER BANK
State: FL
Product: Debt collection
Sub-Product: Non-federal student loan
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: July 17, 2013
Company Official Name: DISCOVER BANK
State: CA
Product: Credit card
Issue: APR or interest rate
Response Type: Closed with monetary relief
Date of Complaint: July 18, 2013
Company Official Name: DISCOVER BANK
State: NJ
Product: Student loan
Sub-Product: Non-federal student loan
Issue: Repaying your loan
Response Type: Closed with explanation
Date of Complaint: July 16, 2013
Company Official Name: DISCOVER BANK
State: NY
Product: Debt collection
Sub-Product: Credit card
Issue: Taking/threatening an illegal action
Sub-Issue: Sued w/o proper notification of suit
Response Type: Closed with explanation
Date of Complaint: July 17, 2013
Company Official Name: DISCOVER BANK
State: MA
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement
Response Type: Closed with non-monetary relief
Date of Complaint: July 16, 2013
Company Official Name: DISCOVER BANK
State: CO
Product: Credit card
Issue: Closing/Cancelling account
Response Type: Closed with explanation
Date of Complaint: July 17, 2013
Company Official Name: DISCOVER BANK
State: FL
Product: Credit card
Issue: Customer service / Customer relations
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.