May 2014 Complaints Against Discover

Compiled from Public Data by FairShake

If you have an issue with Discover, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 1015 complaints against Discover. Discover ranked Number 24 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: May 6, 2014

Company Official Name: DISCOVER BANK

State: OR

Product: Credit card

Issue: Rewards

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 7, 2014

Company Official Name: DISCOVER BANK

State: OH

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Dealing with my lender or servicer
Sub-Issue: Received bad information about my loan

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 6, 2014

Company Official Name: DISCOVER BANK

State: WA

Product: Debt collection
Sub-Product: Medical

Issue: Disclosure verification of debt
Sub-Issue: Right to dispute notice not received

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 5, 2014

Company Official Name: DISCOVER BANK

State: CA

Product: Debt collection
Sub-Product: Credit card

Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 6, 2014

Company Official Name: DISCOVER BANK

State: CA

Product: Credit card

Issue: Closing/Cancelling account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 5, 2014

Company Official Name: DISCOVER BANK

State: NJ

Product: Student loan
Sub-Product: Non-federal student loan

Issue: Dealing with my lender or servicer
Sub-Issue: Trouble with how payments are handled

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: May 7, 2014

Company Official Name: DISCOVER BANK

State: NY

Product: Credit card

Issue: Advertising and marketing

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 5, 2014

Company Official Name: DISCOVER BANK

State: NY

Product: Credit card

Issue: Delinquent account

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 5, 2014

Company Official Name: DISCOVER BANK

State: DE

Product: Credit card

Issue: Billing statement

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 6, 2014

Company Official Name: DISCOVER BANK

State: GA

Product: Credit card

Issue: Delinquent account

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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