April 2020 Complaints Against Ditech Financial Llc

Compiled from Public Data by FairShake

If you have an issue with Ditech Financial Llc, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2020, the CFPB received 250 complaints against Ditech Financial Llc. Ditech Financial Llc ranked Number 120 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: April 7, 2020

Company Official Name: Ditech Financial LLC

State: CA

Product: Debt collection
Sub-Product: Credit card debt

Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount

Full Complaint:
I received a 1099-C on XXXX with amount of {000.00} from a collection company, Ditech , but I dont know what its all about.
I went to a credit company and pulled my complete credit profile to see If I have anything about it there but I couldnt find anything like that.
I wrote a certified letter on XX/XX/XXXX with a return receipt ( received on XX/XX/XXXX signed by XXXX XXXX ) I havent received any responses from them in what it was all about.
Since it is a 1099-C, I feel threatened by it and I dont know if I need to file it in my XXXX Tax return?
Please let me know at your earliest convenience, I am nervous about it.

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 11, 2020

Company Official Name: Ditech Financial LLC

State: MO

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate

Company response:

Response Type: Closed with explanation

Public Response:
Company believes complaint is the result of an isolated error


Complaint Details:

Date of Complaint: April 9, 2020

Company Official Name: Ditech Financial LLC

State: GA

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Full Complaint:
Ditech has not sent all of my info to the company they sold out to my mom is deceased they didnt send the information over that I was over the account and the account is paid in full and the company is still adding illegal charges to the mortgage its illegal I can not even talk to the new company about my deeds

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 5, 2020

Company Official Name: Ditech Financial LLC

State: MD

Product: Mortgage
Sub-Product: Other type of mortgage

Issue: Trouble during payment process

Full Complaint:
I recently found an escrow refund check from Ditech Financial LLC ( loan number XXXX ). The check is from XX/XX/XXXX. My bank would not accept the check ( check has no expiration date but my bank said it is stale ). I called Ditech on XX/XX/XXXX and customer service rep said they would reissue. Customer service rep said I should get check in 10 business days. I waited 15 days and no new check. I called back and Ditechs number is no longer working. I found a different number and called and twice they said they would look in to the check and get back to me but they didnt. The check is for {00.00} so it is not a small amount of money. Is my money gone?

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 4, 2020

Company Official Name: Ditech Financial LLC

State: MI

Product: Mortgage
Sub-Product: Other type of mortgage

Issue: Trouble during payment process

Full Complaint:
I was wondering what happen to my mom XXXX XXXX XXXX life insurance?

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 1, 2020

Company Official Name: Ditech Financial LLC

State: NJ

Product: Mortgage
Sub-Product: Other type of mortgage

Issue: Trouble during payment process

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 11, 2020

Company Official Name: Ditech Financial LLC

State: CA

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 1, 2020

Company Official Name: Ditech Financial LLC

State: MS

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Incorrect information on your report
Sub-Issue: Account status incorrect

Full Complaint:
In XX/XX/XXXX added money to a fixed mortgage credit score dropped because of it! paymeants were XXXX was paying XXXX a month couldnt tell me were my money is that I over paid for year and a half to be ahead then in XX/XX/XXXX this year closed my account a 20 yr mortgage with no warning Im in middle of a loan that is on hold cause of virus going and was alerted that my score dropped 40points again because of same people which u cant get a hold of them sent me a statement for next month but nothing on being sold again had to reach to find who took over and now they are missed up to cause they dont have life insurance that I have paid for for 20 yrs also with the last year they have done but cost me money and hurt me financially for there mistakes!! the amount of loan the loan being closed adding money to the loan reunion my credit and takin my money on life insurance

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 3, 2020

Company Official Name: Ditech Financial LLC

State: MN

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: April 3, 2020

Company Official Name: Ditech Financial LLC

State: NJ

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Closing on a mortgage

Company response:

Response Type: Closed with explanation

Public Response:
Company believes complaint is the result of an isolated error


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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