November 2012 Complaints Against Equifax

Compiled from Public Data by FairShake

If you have an issue with Equifax, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 622 complaints against Equifax. Equifax ranked Number 20 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: AK

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: No notice of investigation status/result

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: PA

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: FL

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Complaint Tags: Older American

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: GA

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: NY

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: No notice of investigation status/result

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: FL

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 12, 2012

Company Official Name: EQUIFAX, INC.

State: TX

Product: Credit reporting

Issue: Unable to get credit report/credit score
Sub-Issue: Problem getting report or credit score

Complaint Tags: Servicemember

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: TX

Product: Credit reporting

Issue: Improper use of my credit report
Sub-Issue: Report improperly shared by CRC

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: FL

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Reinserted previously deleted info

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 13, 2012

Company Official Name: EQUIFAX, INC.

State: NC

Product: Credit reporting

Issue: Unable to get credit report/credit score
Sub-Issue: Problem getting report or credit score

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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