July 2013 Complaints Against Experian

Compiled from Public Data by FairShake

If you have an issue with Experian, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2013, the CFPB received 5273 complaints against Experian. Experian ranked Number 5 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: MD

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: PA

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: Problem with statement of dispute

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: TX

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: HI

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Information is not mine

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: GA

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: No notice of investigation status/result

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: WA

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: No notice of investigation status/result

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: NJ

Product: Credit reporting

Issue: Credit reporting company’s investigation
Sub-Issue: Problem with statement of dispute

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: CA

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Account status

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: OH

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Information is not mine

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 9, 2013

Company Official Name: Experian Information Solutions Inc.

State: TN

Product: Credit reporting

Issue: Incorrect information on credit report
Sub-Issue: Information is not mine

Company response:

Response Type: Closed with non-monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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