Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 5273 complaints against Experian. Experian ranked Number 5 among all financial companies for the most complaints.
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: TX
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Information is not mine
Response Type: Closed with explanation
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: MI
Product: Credit reporting
Issue: Unable to get credit report/credit score
Sub-Issue: Problem getting my free annual report
Response Type: Closed with non-monetary relief
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: FL
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Personal information
Response Type: Closed with non-monetary relief
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: UT
Product: Credit reporting
Issue: Credit reporting company’s investigation
Sub-Issue: No notice of investigation status/result
Response Type: Closed with explanation
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: MN
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Response Type: Closed with explanation
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: MA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Information is not mine
Response Type: Closed with explanation
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: LA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Response Type: Closed with non-monetary relief
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: FL
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account status
Response Type: Closed with non-monetary relief
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: NY
Product: Credit reporting
Issue: Credit reporting company’s investigation
Sub-Issue: Inadequate help over the phone
Response Type: Closed with explanation
Date of Complaint: July 15, 2013
Company Official Name: Experian Information Solutions Inc.
State: CA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Information is not mine
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.