April 2014 Complaints Against Fifth Third Bank

Compiled from Public Data by FairShake

If you have an issue with Fifth Third Bank, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2014, the CFPB received 644 complaints against Fifth Third Bank. Fifth Third Bank ranked Number 30 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: April 4, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: FL

Product: Credit card

Issue: Billing statement

Complaint Tags: Older American

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: April 7, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: VA

Product: Consumer Loan
Sub-Product: Vehicle loan

Issue: Managing the loan or lease

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 7, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: IN

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 8, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: KY

Product: Bank account or service
Sub-Product: Checking account

Issue: Making/receiving payments, sending money

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 5, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: NC

Product: Debt collection
Sub-Product: Other (i.e. phone, health club, etc.)

Issue: Communication tactics
Sub-Issue: Threatened to take legal action

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 7, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: IL

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Settlement process and costs

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 5, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: FL

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 7, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: IA

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 7, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: MI

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: April 4, 2014

Company Official Name: FIFTH THIRD FINANCIAL CORPORATION

State: IA

Product: Debt collection
Sub-Product: Mortgage

Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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