May 2012 Complaints Against HSBC

Compiled from Public Data by FairShake

If you have an issue with HSBC, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2012, the CFPB received 1239 complaints against HSBC. HSBC ranked Number 10 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: NY

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 2, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: FL

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 2, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: NY

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 2, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: TX

Product: Bank account or service
Sub-Product: Checking account

Issue: Deposits and withdrawals

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: GA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Other

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 1, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: CA

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: TX

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: VA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: VA

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed without relief


Complaint Details:

Date of Complaint: May 3, 2012

Company Official Name: HSBC NORTH AMERICA HOLDINGS INC.

State: NY

Product: Bank account or service
Sub-Product: Checking account

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with monetary relief


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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