Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 290 complaints against Navy Federal Credit Union. Navy Federal Credit Union ranked Number 43 among all financial companies for the most complaints.
Date of Complaint: November 11, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: DE
Product: Bank account or service
Sub-Product: Savings account
Issue: Deposits and withdrawals
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: November 12, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: MO
Product: Credit card
Issue: Advertising and marketing
Response Type: Closed with explanation
Date of Complaint: November 13, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: TX
Product: Mortgage
Sub-Product: Other mortgage
Issue: Credit decision / Underwriting
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: November 13, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: NC
Product: Bank account or service
Sub-Product: Savings account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: November 9, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: VA
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Application, originator, mortgage broker
Response Type: Closed with explanation
Date of Complaint: November 11, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: OK
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure
Complaint Tags: Older American, Servicemember
Response Type: Closed
Date of Complaint: November 13, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: FL
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: November 8, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: NH
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: November 13, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: MD
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
Date of Complaint: November 13, 2013
Company Official Name: NAVY FEDERAL CREDIT UNION
State: VA
Product: Bank account or service
Sub-Product: Checking account
Issue: Account opening, closing, or management
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.