September 2019 Complaints Against Navy Federal Credit Union

Compiled from Public Data by FairShake

If you have an issue with Navy Federal Credit Union, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2019, the CFPB received 1162 complaints against Navy Federal Credit Union. Navy Federal Credit Union ranked Number 30 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: September 30, 2019

Company Official Name: NAVY FEDERAL CREDIT UNION

State: CA

Product: Checking or savings account
Sub-Product: Other banking product or service

Issue: Managing an account
Sub-Issue: Deposits and withdrawals

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 30, 2019

Company Official Name: NAVY FEDERAL CREDIT UNION

State: NY

Product: Vehicle loan or lease
Sub-Product: Loan

Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


Complaint Details:

Date of Complaint: September 30, 2019

Company Official Name: NAVY FEDERAL CREDIT UNION

State: SC

Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan

Issue: Getting the loan

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation

Public Response:
Company believes it acted appropriately as authorized by contract or law


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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