July 2016 Complaints Against Nvr Inc

Compiled from Public Data by FairShake

If you have an issue with Nvr Inc, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2016, the CFPB received 15 complaints against Nvr Inc. Nvr Inc ranked Number 695 among all financial companies for the most complaints.

Do you have a complaint against Nvr Inc?

Pursue Legal Help

FairShake helps thousands of people take legal action & get compensated…

Learn more about how to sue Nvr Inc

Complaint Details:

Date of Complaint: July 7, 2016

Company Official Name: NVR INC.

State: MD

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Application, originator, mortgage broker

Full Complaint:
My husband and I recently applied for a loan with NVR mortgages for our XXXX.

In our loan estimate ( attached ), we were charged a full year ‘s worth of property taxes at closing in addition to being asked for nine months of taxes to be held in escrow. My husband and I thought that the 21 months ‘ worth in taxes was excessive and asked the loan officer XXXX XXXX to only hold 2 or 3 months in escrow. She refused to change it but did ask the NVR settlement company to confirm 9 months was correct. The settlement company she was wrong and only 2 or 3 months was needed but XXXX only said it was a ” computer issue ” and still never sent an updated estimate.

NVR and XXXX XXXX offer an incentive for using their preferred lender of {000.00} towards closing cost. The 21 months in taxes we were being charged totaled {000.00}, so it seems as if they were trying to exasperate charges to recoup for the incentive.

XXXX XXXX also ran our credit to determine our loan eligibility but did not disclose to us our actual scores. We asked her several times for the written scores and her response was ” give me a call. ” We declined to pursue a NVR but still asked for the incentive and complained to XXXX XXXX ( XXXX ‘s superior ), but she told us NVR did nothing wrong.

NVR also did an unauthorized credit check on my husband and I around XXXX XXXX, long after we asked for our files to be shredded.

Company response:

Response Type: Closed with explanation

Complaint Details:

Date of Complaint: July 11, 2016

Company Official Name: NVR INC.

State: VA

Product: Mortgage
Sub-Product: Conventional adjustable mortgage (ARM)

Issue: Settlement process and costs

Company response:

Response Type: Closed with explanation

FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.