July 2016 Complaints Against PNC

Compiled from Public Data by FairShake

If you have an issue with PNC, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2016, the CFPB received 1663 complaints against PNC. PNC ranked Number 16 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 13, 2016

Company Official Name: PNC Bank N.A.

State: OR

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2016

Company Official Name: PNC Bank N.A.

State: NJ

Product: Bank account or service
Sub-Product: Checking account

Issue: Problems caused by my funds being low

Full Complaint:
I have PNC Bank Checking virtual wallet account.On Wednesday Night around XXXX I received TEXT alert that they transferred {.00} overdraft protection account and balance was LOW and woke up at night ran to PNC ATM and Cash DEPOSIT in amount of {0.00} at XXXX and my available balance was {0.00} after same night around XXXX I received TEXT alert that my account is overdrawn on thursday morning XXXX ACH DEPOSIT came in my account in amount of {.00}, {.00}, and {.00} Total XXXX ACH deposit around XXXX. TOTAL DEPOSIT ( Cash+ACH ) is {0.00}.

So I did my part and act quickly to make account in positive balance BUT they still charge me {.00} fee for overdraft this is insane and they refuse to waive charge.

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 15, 2016

Company Official Name: PNC Bank N.A.

State: NJ

Product: Mortgage
Sub-Product: Other mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed


Complaint Details:

Date of Complaint: July 15, 2016

Company Official Name: PNC Bank N.A.

State: PA

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Account opening, closing, or management

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2016

Company Official Name: PNC Bank N.A.

State: TX

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 13, 2016

Company Official Name: PNC Bank N.A.

State: FL

Product: Consumer Loan
Sub-Product: Installment loan

Issue: Shopping for a loan or lease

Full Complaint:
PNC Bank frequently sends me letters soliciting me to apply for an unsecured installment loan. On XXXX XXXX, 2016, I did apply, by telephone. Two days later my application was declined. My complaint is that if this bank does not want to make me a loan, then do not bother me with their stupid solicitation letters. The marketing department of PNC Bank should only send letters out to those individual that they are prepared to give a loan.

Complaint Tags: Older American

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 15, 2016

Company Official Name: PNC Bank N.A.

State: NY

Product: Mortgage
Sub-Product: FHA mortgage

Issue: Loan modification,collection,foreclosure

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 13, 2016

Company Official Name: PNC Bank N.A.

State: NJ

Product: Mortgage
Sub-Product: Conventional fixed mortgage

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed


Complaint Details:

Date of Complaint: July 13, 2016

Company Official Name: PNC Bank N.A.

State: MD

Product: Bank account or service
Sub-Product: Other bank product/service

Issue: Deposits and withdrawals

Company response:

Response Type: Closed with monetary relief


Complaint Details:

Date of Complaint: July 13, 2016

Company Official Name: PNC Bank N.A.

State: AZ

Product: Mortgage
Sub-Product: Home equity loan or line of credit

Issue: Loan servicing, payments, escrow account

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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