July 2019 Complaints Against PNC

Compiled from Public Data by FairShake

If you have an issue with PNC, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2019, the CFPB received 1506 complaints against PNC. PNC ranked Number 22 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: July 16, 2019

Company Official Name: PNC Bank N.A.

State: MD

Product: Checking or savings account
Sub-Product: Checking account

Issue: Managing an account
Sub-Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2019

Company Official Name: PNC Bank N.A.

State: NC

Product: Checking or savings account
Sub-Product: Other banking product or service

Issue: Managing an account
Sub-Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 16, 2019

Company Official Name: PNC Bank N.A.

State: CA

Product: Checking or savings account
Sub-Product: Checking account

Issue: Managing an account
Sub-Issue: Deposits and withdrawals

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: IL

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: NC

Product: Vehicle loan or lease
Sub-Product: Loan

Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: FL

Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Struggling to pay mortgage

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: NY

Product: Mortgage
Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: TX

Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan

Issue: Struggling to pay your loan

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: FL

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don’t recognize

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: July 17, 2019

Company Official Name: PNC Bank N.A.

State: IL

Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card

Issue: Incorrect information on your report
Sub-Issue: Account information incorrect

Full Complaint:
PNC reported me past due 30 days in XX/XX/XXXX. Call was placed and matter was corrected. Past due status was corrected shortly thereafter and late pay was removed. Two months later, PNC once again reported me past due to all 3 credit bureaus. Balance has since been paid out entirely. Reporting should be corrected as it has lowered my credit score significantly.

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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