April 2020 Complaints Against PNC

Compiled from Public Data by FairShake

If you have an issue with PNC, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2020, the CFPB received 4086 complaints against PNC. PNC ranked Number 11 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: PA

Product: Checking or savings account
Sub-Product: Checking account

Issue: Managing an account
Sub-Issue: Deposits and withdrawals

Full Complaint:
I’m attempting to link debit cards from PNC Bank to XXXX and PNC is not allowing it. My cards were linked but PNC did a security update and the accounts were removed from XXXX. I’ve contacted PNC and XXXX, both could not resolve the issue.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: NJ

Product: Checking or savings account
Sub-Product: Checking account

Issue: Managing an account
Sub-Issue: Problem accessing account

Full Complaint:
For the past few years I have utilized an online savings/investment app called XXXX. I linked my PNC debit card to XXXX and every purchase I made was rounded up to the nearest dollar and invested for me. This was a very convenient, painless way for me to save quickly. I was very disappointed to learn that PNC has ” increased security ” and that savings platforms, such as XXXX and XXXX no longer work. How is it ok for PNC to decide where I can or can not invest my money?? Fix this or I’ll take my business elsewhere.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: MI

Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet

Issue: Problem adding money

Full Complaint:
Could not add funds To XXXX account

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: NJ

Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency

Issue: Money was not available when promised

Full Complaint:
I set up a XXXX account and attempted to link a bank account to be able to fund. Access denied.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 28, 2020

Company Official Name: PNC Bank N.A.

State: NY

Product: Checking or savings account
Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized

Full Complaint:
Pnc is not authorized for me to purchase something

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 28, 2020

Company Official Name: PNC Bank N.A.

State: NY

Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet

Issue: Problem adding money

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 28, 2020

Company Official Name: PNC Bank N.A.

State: FL

Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency

Issue: Other transaction problem

Full Complaint:
I am unable to link my bank account to XXXX and am unable to purchase digital currency.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: VA

Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer

Issue: Other transaction problem

Full Complaint:
PNC made a change that prevents me from being able to link my accounts to XXXX to pay for stock option exercise

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: IN

Product: Checking or savings account
Sub-Product: Checking account

Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed

Full Complaint:
I am unable to connect my account with another financial institutions. Specifically PNC refuses to link my account to my XXXX account.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: April 29, 2020

Company Official Name: PNC Bank N.A.

State: FL

Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer

Issue: Other transaction problem

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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