Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 341 complaints against Portfolio Recovery Associates. Portfolio Recovery Associates ranked Number 39 among all financial companies for the most complaints.
Date of Complaint: December 29, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: AK
Product: Debt collection
Sub-Product: Credit card
Issue: Improper contact or sharing of info
Sub-Issue: Contacted me instead of my attorney
Response Type: Closed with explanation
Date of Complaint: December 30, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: TX
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
Response Type: Closed with explanation
Date of Complaint: December 30, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: SC
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Called after sent written cease of comm
Response Type: Closed with non-monetary relief
Date of Complaint: December 30, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: VA
Product: Debt collection
Sub-Product: Credit card
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
Date of Complaint: December 31, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: NY
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-Issue: Account terms
Response Type: Closed with explanation
Date of Complaint: December 30, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: FL
Product: Debt collection
Sub-Product: Credit card
Issue: Improper contact or sharing of info
Sub-Issue: Talked to a third party about my debt
Complaint Tags: Older American
Response Type: Closed with non-monetary relief
Date of Complaint: December 31, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: FL
Product: Debt collection
Sub-Product: Credit card
Issue: Taking/threatening an illegal action
Sub-Issue: Threatened to sue on too old debt
Response Type: Closed with non-monetary relief
Date of Complaint: December 29, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: IN
Product: Debt collection
Sub-Product: Credit card
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: December 30, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: TX
Product: Debt collection
Sub-Product: Credit card
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: December 31, 2013
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
Complaint Tags: Servicemember
Response Type: Closed with non-monetary relief
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.