Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2021, the CFPB received 4435 complaints against Portfolio Recovery Associates. Portfolio Recovery Associates ranked Number 11 among all financial companies for the most complaints.
Date of Complaint: February 11, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: MA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Response Type: Closed with explanation
Date of Complaint: February 11, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: MA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: AR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: NY
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: GA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Full Complaint:
PRA purchased a credit card debt from XXXX XXXX. I have requested verification of the debt four times since XX/XX/2020 and all I keep receiving are credit card statements. They have yet to provide any document bearing my signature that in anyway indicates or proves that this debt belongs to me.
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: FL
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: NJ
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
Response Type: Closed with explanation
Date of Complaint: February 10, 2021
Company Official Name: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.