Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2019, the CFPB received 1255 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 26 among all financial companies for the most complaints.
Date of Complaint: May 2, 2019
Company Official Name: Resurgent Capital Services L.P.
State: TX
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Full Complaint:
I, XXXX XXXX XXXX am disputing the ownership of account # XXXX that is being reported on my credit bureau accounts.
This is being reported in two instances under XXXX XXXX XXXX and LVNV funding with the same account number, but different mailing addresses.
I have no knowledge of either of these.
Nor was I provided with documentation to prove ownership of the account.
Secondly, I was never provided notification or given the chance to dispute this account before it was added to my credit reports.
If these accounts are not verified with original documentation with signatures. Or proof that notice was sent to me to alert me that had 30 days to respond to the claims I would like these accounts removed from my profiles immediately.
I have provided copies of the letters that I sent to the bureaus asking to remove these accounts but they have not taken action thus far.
Response Type: Closed with explanation
Date of Complaint: May 2, 2019
Company Official Name: Resurgent Capital Services L.P.
State: UT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
Full Complaint:
LVNV funding is reporting a debt I do not owe. I paid the original creditor, XXXX XXXX XXXX, and have no idea why they are adding a new collection on my credit file AFTER it was already paid, they are also in violation of my 30 day right to dispute. This debt is paid and should not be on my credit.
Response Type: Closed with explanation
Date of Complaint: May 5, 2019
Company Official Name: Resurgent Capital Services L.P.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
Response Type: Closed with non-monetary relief
Date of Complaint: May 3, 2019
Company Official Name: Resurgent Capital Services L.P.
State: FL
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Full Complaint:
I have submitted multiple written communication with the debt collection agencies LVNV Funding LLC, XXXX XXXX & Resurgent whom all are attempting to collect on the same debts. In addition I have requested a debt validation of the debt and neither of the above identified companies has provided me with the requested information.
Several request to have this information deleted from my personal credit file was also request and the above mentioned named companies has failed to remove this information from the credit bureau.
Response Type: Closed with explanation
Date of Complaint: May 2, 2019
Company Official Name: Resurgent Capital Services L.P.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
Response Type: Closed with explanation
Date of Complaint: May 3, 2019
Company Official Name: Resurgent Capital Services L.P.
State: CT
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Sued you without properly notifying you of lawsuit
Full Complaint:
lvnv founding llc. send letter to my job to take money from my pay i spoke to my job telling them i dont know about this i never receive ant letter form them they still giving them my money
Response Type: Closed with explanation
Date of Complaint: May 2, 2019
Company Official Name: Resurgent Capital Services L.P.
State: MD
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
Response Type: Closed with explanation
Date of Complaint: May 5, 2019
Company Official Name: Resurgent Capital Services L.P.
State: UT
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
Full Complaint:
Lvnv Funding Llc has violated my rights under the FDCPA and the FCRA as they have been informed the debts involving XXXX and XXXX XXXX that they have purchased are the results of fraud. XXXX and XXXX XXXX were reluctant to wait for the XXXX police department to finish their investigation. I had to gather documentation and evidence over the last 12 months of how the fraud occurred under my name. The police reports have been finalized.
Lvnv Funding Llc willingly reported the debts anyways to all 3 major credit bureaus with knowing the debts were a result of identity theft and fraud.
police report numbers REPORT NUMBER : XXXX REPORT NUMBER : XXXX Detective XXXX XXXX
Response Type: Closed with explanation
Date of Complaint: May 2, 2019
Company Official Name: Resurgent Capital Services L.P.
State: MD
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: May 6, 2019
Company Official Name: Resurgent Capital Services L.P.
State: FL
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.