Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2020, the CFPB received 1862 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 22 among all financial companies for the most complaints.
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: NJ
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
Full Complaint:
Dear Madam/Sir, CFPB : On or About XX/XX/2020. I received a letter from a collection agency. On XX/XX/2020. I answer the debt collection company, And I let them know that as per State and Federal Laws. I need it the fallowing information. 1 ) Original Application with the original signature on it. 2 ) ALL, the Statements, bills, receives, in regards to the unknown credit card. 3 ) Collection agency NEVER send me the requested documentation, they only send me a black and white statement that looks fake and any one can printed from any system. 4 ) I ask the collection Agency to send me ALL the receives, and signatures of any purchases done on the unknown credit card. At Last I ask them to please not to contact me any more and to STOP, sending me the same letter and the same notification. The credit card its not mine and does not belongs to me either. Thank you. Respectfully yours : XXXX
Complaint Tags: Older American
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: IL
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Full Complaint:
Lvnv Funding is seeking to collect a debt from an account that I didn’t make an agreement with there company and which they have no signature or authorization from me.
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: FL
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
Full Complaint:
I have been trying to get a collection removed from my credit reports because there was identity theft on this card. The original creditor, XXXX XXXX did not timely contact me that there were three large purchases made on my card at three different XXXXXXXX XXXX in three different cities in Florida, none within a large radius of my home. Then they suddenly closed the account and sent it to collections. XXXX XXXX was combative when I tried to obtain the statements the purchases were made.
Now I am dealing with PYOD, LLC who owns this debt. In XX/XX/2020 they were supposed to send me a form to fill out pertaining to the identity theft. They never did so I contacted them two weeks ago and they said they would send a form but I still have not received it. I feel theyre stalling and keeping my credit score hostage, I cant fight this fraudulent activity if they dont work with me.
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: NC
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: NJ
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: TX
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: December 15, 2020
Company Official Name: Resurgent Capital Services L.P.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
Full Complaint:
I’ve reached out to this credit directly via mail on XX/XX/XXXX and they told me they would look into the matter and it would be resolved within 30 days and it still has not been resolved and is hurting my credit score. According to the fair credit reporting act they have not supplied proof under the doctrine of estoppel by silence XXXX v. XXXX ( Mo ) XXXX XXXX XXXX XXXX I may presume that no proof of the alleged debt nor therefore any such debt in fact exists.
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: NJ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
Full Complaint:
On XX/XX/2017 LVNV FUNDING LLC. add a derogatory mark on my credit report per XXXX XXXX. Upon further research, this account Was transferred/sold and I am no longer Responsible for the account. Debtors creditors did not verify this Collection. Also, there was NO written form of communication, contract or signature for this accused debt at all. A bill without a signature does not validate the debt and anybody can send a bill and say its mines. According to the FCRA, LVNV FUNDING has violated my rights as a consumer And Im requesting legal action to remove this account immediately.
Response Type: Closed with explanation
Date of Complaint: December 15, 2020
Company Official Name: Resurgent Capital Services L.P.
State: CA
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: December 14, 2020
Company Official Name: Resurgent Capital Services L.P.
State: WI
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.