May 2020 Complaints Against Resurgent Capital Services

Compiled from Public Data by FairShake

If you have an issue with Resurgent Capital Services, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2020, the CFPB received 1862 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 22 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Full Complaint:
In XX/XX/XXXX, I have received a letter in the Mail from XXXX, XXXX, and XXXX.

On XX/XX/XXXX XXXX The letter was received by someone else ), I have sent them a copy of the original debt collection letter, along with what I have received from the original collector. This was sent by certified mail article number : XXXX XXXX XXXX XXXX XXXX In XXXX, I called requesting an update, and spoke with a Mr. XXXX XXXX. Advised that I sent them the letter, and still waiting for a response, and wanted to know why that item is showing on my credit report when i have it in a dispute status. I was told that they never received the items, and I told him what I’m requesting for validation ( signed applications, and at least three statements that one must show a charge ).

I have received three statements, but nothing showed a charge on them ( How can I verify I actually had a charge, if all I see are fees )? How can I verify that I actually signed an application for what they are collecting for, along with the interest rates?

On XX/XX/XXXX, I have sent a second letter to them certified mail article number : XXXX XXXX XXXX XXXX XXXX One reminding them that I’m still waiting for the verification documentation, along with an initial settlement offer since.

Today XX/XX/XXXX, I pulled my credit report, and this item is still showing on it as a collection item. It has been in a dispute status XX/XX/XXXX.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 28, 2020

Company Official Name: Resurgent Capital Services L.P.

State: MA

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Full Complaint:
I have disputed this account and have reached out to the company/creditors MANY times but failed. This account is being reported inaccurately and incorrectly on my credit report.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: NJ

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else

Full Complaint:
I’ve been disputing inaccurate reporting on my credit report. LVNV FUNDING keeps saying I owe a debt, but I’ve never done business with them or XXXX XXXX XXXX.The account number is XXXX. I’ve sent certified letters requesting this company to adhere to The Fair Credit Reporting Act Sections 609 and 611, which state they have to validate that this debt actually belongs to me by providing the original contract bearing my signature and my social security number etc and how the debt was verified. They’ve yet to do so because they don’t have this information.
I DO NOT WISH FOR ANYTHING TO BE VERIFIED VIA E-OSCAR!

They tried sending an invoice that doesn’t include any information that is necessary to validate this debt by law. At this point, it’s harassment, and I’d like this inaccuracy removed off my credit report.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: OH

Product: Credit card or prepaid card
Sub-Product: Store credit card

Issue: Struggling to pay your bill
Sub-Issue: Credit card company won’t work with you while you’re going through financial hardship

Full Complaint:
My debt is with XXXX and my XXXX credit card was closed before it went to XXXX XXXX. So I get a letter from Sherman Originator lll, LLC XXXX XXXX XXXX XXXX SC XXXX XXXX XXXX XXXX, I thought I just settled this, I have no money no job and I’m not receiving any government help like snap or food stamps. I be been laid off and never return to a job for 17 years. My future of money or income is of no guarantee. Any assistance I do receive will be to pay for food and shelter. Again I have no assets. There’s too many people trying to sue me one person for money I will never ever ever get a credit card again.

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: MA

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Full Complaint:
I have contacted the creditor/company many times, but they have failed to provide me with necessary documents that will prove this account or debt belongs to me and it has resulted in loss of credit rating.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: OH

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Company response:

Response Type: Closed with non-monetary relief


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: TX

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: GA

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else

Full Complaint:
I filed identity theft claim reference number ( XXXX ) remove this negative item off my credit please.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: May 29, 2020

Company Official Name: Resurgent Capital Services L.P.

State: MA

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Full Complaint:
I have contacted the creditor/company many times, but they have failed to provide me with necessary documents that will prove this account or debt belongs to me and it has resulted in loss of credit rating.

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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