November 2021 Complaints Against Resurgent Capital Services

Compiled from Public Data by FairShake

If you have an issue with Resurgent Capital Services, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2021, the CFPB received 2812 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 18 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: November 17, 2021

Company Official Name: Resurgent Capital Services L.P.

State: GA

Product: Debt collection
Sub-Product: I do not know

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Full Complaint:
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports.

The XXXX Credit Bureau is reporting inaccurate information on LVNV FUNDING ( Original Creditor : 12 XXXX XXXX XXXX XXXX ) XXXX Balance : {00.00} ; this is in violation of the FDICs Uniform Credit Retail Credit Classification and Account Management Policy. Per FCRA, reporting must be 100 % accurate or the information must be deleted. Evaluate this reporting by making a revision of the information provided. Modify and perform any corrections or withdraw this from my personal file.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 16, 2021

Company Official Name: Resurgent Capital Services L.P.

State: MD

Product: Debt collection
Sub-Product: Credit card debt

Issue: Communication tactics
Sub-Issue: Frequent or repeated calls

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 16, 2021

Company Official Name: Resurgent Capital Services L.P.

State: MI

Product: Debt collection
Sub-Product: Credit card debt

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Full Complaint:
Hello, To Whom It May Concern Ive been disputing the inaccurate account information, since XXXX, XXXX. The company has faild multiple times in responding, or verifying the debt. On XX/XX/XXXX XXXX added a derogatory mark on my credit report per XXXX XXXX. Upon further research, on XX/XX/XXXX I asked the company XXXX in writing to verify this account. In which the account stated I owed a balance of XXXX dollars. After the 30 days I than demanded for this account to be removed from my credit report, due to the fact debtor creditor states their verification process was completed stating Ive made payments to this account. In which I have no acknowledgment of. XXXX XXXX also sold this debt to LVNV funding the company has than sold the debt again to Resurgent without my acknowledgment this company is also reporting inaccurate account information, such as payment status, balance due, creditor name, I feel as I am not responsible for this account. There was no written form of communication, contract or signature for the accused Derogatory account at all. According to the FCRA XXXX/LVNV/ Resurgent has violated my rights as a consumer and Im requesting legal action to remove this public record off my credit report.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 17, 2021

Company Official Name: Resurgent Capital Services L.P.

State: FL

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results

Full Complaint:
I am very upset with this issue. I sent a letter to the creditors and collection agency regarding inaccurate accounts on my report. It is now XXXX days and I have not received a repsonse. I did my research and I am for sure that they have XXXX days to reply back and they have not. I know that failure to respond is grounds for immediate removal.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 17, 2021

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results

Full Complaint:
I am very upset with this issue. I sent a letter to the Creditors and Collections agency regarding inaccurate accounts on my report. It is now 45 days and I have not received a repsonse. I did my research and I am for sure that they have 30 days to reply back and they have not. I know that failure to respond is grounds for immediate removal.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 16, 2021

Company Official Name: Resurgent Capital Services L.P.

State: FL

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 17, 2021

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute

Full Complaint:
I Disputed this account numerous times and they ignore my disputes. Its been over 40 days and they will not update my account with the correct information.

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 16, 2021

Company Official Name: Resurgent Capital Services L.P.

State: TN

Product: Debt collection
Sub-Product: I do not know

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Full Complaint:
I am a victim of identity theft and have filed all necessary documents of proof however the credit collection agency is still reporting derogatory information to my XXXX File which is damaging my credibility for a home loan

Complaint Tags: Servicemember

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 17, 2021

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Written notification about debt
Sub-Issue: Didn’t receive notice of right to dispute

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: November 16, 2021

Company Official Name: Resurgent Capital Services L.P.

State: FL

Product: Debt collection
Sub-Product: I do not know

Issue: Took or threatened to take negative or legal action
Sub-Issue: Sued you without properly notifying you of lawsuit

Complaint Tags: Older American, Servicemember

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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