Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2021, the CFPB received 2812 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 18 among all financial companies for the most complaints.
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: MD
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
Full Complaint:
The original account was with XXXX XXXX XXXX and they sold it to LVNV Funding, LLC c/o Resurgent Capital Services, XXXX. XXXX XXXX, XXXX, NC XXXX ( XXXX ) XXXX. In the process of collecting the outstanding balance, they violated several of Fair Credit Reporting Act ( FCRA ) rules. I will enclose a copy of my credit report and the letter I had forward to all three credit bureaus ( XXXX, XXXX, and XXXX ) proving the errors.
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: LA
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
Full Complaint:
i INFORMED THEM THAT THAT WAS NOT ME … i NEVER OPENED AN ACCOUNT ON 2015 WITH THEM. I AM SHOWING I OWE THEM {0.00} AND IT SHOWS ACCOUNT STATUS OPEN …
THAT IS NOT ME!
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: FL
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
Full Complaint:
THIS ACCOUNT WAS OPENED FRAUDULENTLY AND I REQUEST IT TO BE REMOVE AND DELETE FROM MY CREDIT REPORT.
I AM A VICTIM OF IDENTITY THEFT.
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: IL
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
Full Complaint:
In XXXX I opened a credit card with XXXX XXXX XXXX, but only kept it for emergencies, did not use it often and paid balances I used. I reported fraud in XXXX and did not pay the fraudulent balance. Then they sent me collection letters so I wrote a dispute letter to the collector, LVNV FUNDING LLC, stating that I dispute this debt. They did not stop sending me collection letters. The LVNV FUNDING LLC is still on my credit report. The total amount they claim I owe is {00.00}. Its been over 6 years.
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: TX
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: FL
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
Full Complaint:
Resurgent Capital Services has been attempting to collect on an alleged debt that has already been paid for due to a consumer credit transaction that took place with XXXX XXXX XXXX XXXX XXXX. I am a Federally Protected Consumer and Resurgent Capital Services has violated me in many ways. Resurgent Capital Services is a third-party debt collector. I never gave Resurgent Capital Services written or oral permission to have my information. I have a right to privacy and my privacy has been breached pursuant 15 USC 1692c ( b ). Resurgent Capital Services has furnished information on my consumer report without my knowledge and permission pursuant 15 USC 1692c ( a ). Resurgent Capital Services can not state that such consumer owes a debt 15 USC 1692b ( 2 ). I mailed Resurgent Capital Services a debt validation along with a cease and desist, ( 2 ) Affidavit of Truths in regards to their Violations. I received no valid response. Please see the attached
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: GA
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Impersonated attorney, law enforcement, or government official
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: MO
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
Response Type: Closed with explanation
Date of Complaint: February 1, 2021
Company Official Name: Resurgent Capital Services L.P.
State: CA
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt
Full Complaint:
The collections agency named Resurgent which works for Lvnv, or XXXX XXXX, or XXXX ( they play football with consumer debt ) fails to settle with me when I make a reasonable offer, and i have called and Emailed them numerous times. They act like bullies. I need this off of my records since i am unable to rent an apartment and might become homeless accordingly. Why is it so hard to get rid of this. Please help. I can make a XXXX dollar payment.
Out of all my CC debts this specific collections agency makes sure the debt is highlighted and shows at the top of credit report as a derogatory mark. They dont pause or remove it even when you dispute.
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.