August 2021 Complaints Against Resurgent Capital Services

Compiled from Public Data by FairShake

If you have an issue with Resurgent Capital Services, you’re not alone.

The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.

In 2021, the CFPB received 2812 complaints against Resurgent Capital Services. Resurgent Capital Services ranked Number 18 among all financial companies for the most complaints.


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Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: FL

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Investigation took more than 30 days

Full Complaint:
I am not looking for this complaint to be changed to a request for a dispute. Ive done that already. I am looking for this information to be DELETED per the FCRA. This company has failed to investigate & obtain, as mandated by law, proof of such debts. They have had more than 90 days, which I have given more than enough time and more than 3 dispute letters were sent to resolve this. Now it is time to DELETE the accounts per the FCRA

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: CA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Full Complaint:
I am a victim of Identity theft after Resurgence XXXX XXXX ( representing CACH , LLC ) sued my bank account. Soon after, I filed an FTC ID theft report and a police report, trying to resolve this matter. I believe that I have never had any outstanding debt with CACH , LLC and I have never any type of communication regarding this fraudulent account. I was never served to attend the court and defend myself on this matter.
I have tried to dispute this ID Theft issue with Resurgence XXXX XXXX and CACH LLC, hoping to remove this case. However, we have not come to an agreement on this. Therefore, I’m filing this complaint to get further assistance from the Consumer Financial Protection Bureau. Hopefully, we can resolve this matter in a peaceful manner

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: TX

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: VA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 5, 2021

Company Official Name: Resurgent Capital Services L.P.

State: SC

Product: Debt collection
Sub-Product: I do not know

Issue: Written notification about debt
Sub-Issue: Didn’t receive enough information to verify debt

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: PA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Written notification about debt
Sub-Issue: Didn’t receive notice of right to dispute

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 5, 2021

Company Official Name: Resurgent Capital Services L.P.

State: GA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Communication tactics
Sub-Issue: Frequent or repeated calls

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: NY

Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting

Issue: Problem with a credit reporting company’s investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: GA

Product: Debt collection
Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft

Full Complaint:
Per tracking, Its been 2-3 months. No information given. Accounts unknown. Ignored investigation. Violates 15 USC 1692efg and 1681a never authorized or given permission for accounts report. On Copy, XXXX, Attorney General and FTC

Company response:

Response Type: Closed with explanation


Complaint Details:

Date of Complaint: August 4, 2021

Company Official Name: Resurgent Capital Services L.P.

State: TX

Product: Debt collection
Sub-Product: Credit card debt

Issue: Written notification about debt
Sub-Issue: Didn’t receive notice of right to dispute

Full Complaint:
I, consumer and natural person, received a bill demanding final notice to pay. I have never went into a consumer transaction with RESURGENT CAPITAL SERVICES. 15 USC 1692 refers to individual privacy. My contract grants an ” ORIGINAL CREDITOR ” permission to have my information, it does not give a third-party debt collector permission to contact me. No one is allowed to have or purchase my information without my consent. This is an infringement upon my consumer ‘s right to privacy.

Company response:

Response Type: Closed with explanation


FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.

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