Compiled from Public Data by FairShake
The US government’s Consumer Financial Protection Bureau (CFPB) collects complaints against financial companies.
In 2013, the CFPB received 329 complaints against Santander Consumer USA. Santander Consumer USA ranked Number 40 among all financial companies for the most complaints.
Date of Complaint: September 26, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: VA
Product: Debt collection
Sub-Product: Auto
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
Response Type: Closed with explanation
Date of Complaint: September 23, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: VA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Taking out the loan or lease
Response Type: Closed with explanation
Date of Complaint: September 25, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: MD
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: September 24, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: PR
Product: Debt collection
Sub-Product: Other (i.e. phone, health club, etc.)
Issue: Disclosure verification of debt
Sub-Issue: Not given enough info to verify debt
Response Type: Closed with explanation
Date of Complaint: September 23, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: TN
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: September 20, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: AR
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Response Type: Closed with explanation
Date of Complaint: September 20, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: PA
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: September 26, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: OR
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Problems when you are unable to pay
Complaint Tags: Servicemember
Response Type: Closed with explanation
Date of Complaint: September 26, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: TX
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
Date of Complaint: September 26, 2013
Company Official Name: Santander Consumer USA Holdings Inc.
State: MI
Product: Consumer Loan
Sub-Product: Vehicle loan
Issue: Managing the loan or lease
Response Type: Closed with explanation
FairShake accessed this complaint from the public archives of the Consumer Financial Protection Bureau (CFPB). You can file your own complaint with the CFPB here.